I have no idea what to do at this point! I emailed support, but no response so far. By Alyssa T , May 29, in Express Scribe express scribe foot pedal troubleshooting foot pedal help infinity foot pedal software update professional license. NCH fix your merchandise!!! Create an account or sign in to comment You need to be a member in order to leave a comment Create an account Sign up for a new account in our community.
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I plugged it into another computer a non Mac to see if it would install and it did not.
Today, the program for some reason was having severe issues with playback so I thought it probably just needed an update. It only made things worse.
Posted May 30, Sign In Sign Up. I bought this vec infinity in usb 1 as I am newly set up in business and many companies use Express Scribe.
I have time-sensitive work that needs to be completed and I will be forced to use another transcription program if this problem is not resolved.
I did this and the foot pedal was not detected. In case the pedal does not show there you may want to try connecting the pedal to a different USB port on your computer until it sees the pedal.
Any fast advice would be appreciated. Once the pedal is recognized you may click on Next infiniity the device is recognized and click on Next again and do the controller command map vec infinity in usb 1 set which pedal performs each action and click no Finish.
VEC Infinity IN-USB-1 Foot Pedal Tester –
Already have an account? I called the vendor that I bought it from and they tried their best. I figured it was a gimmick to force people to buy the program but I felt like I had no choice, since there’s no comparable transcription software out there that’s actually free of charge. I sent an email with a screen shot which shows that there was no detection of the vec infinity in usb 1 pedal and is shows that my computer is using the latest hardwarde 3.
I am inclined to believe this is a software problem and not a product one. I ordered it believing it would work vec infinity in usb 1 but it did not.
Plug and play controller diagnostics for Express Scribe Transcription Registered v 6.
My VEC Infinity IN-USB2 Foot Pedal will not work with my application, what can I do?
I have tried everything. For old Mac vec infinity in usb 1 Express Scribe Search In. I’m pretty desperate for ib advice someone might have for me I am having the same problem.
I get the same message. I paid good money to have a program that actually works! I thought maybe it might have something to do with my iOS as I just recently updated it on my laptop but that was in the beginning of the month.
vec infinity foot pedal :: USB Transcription foot pedals
When I click on “plug and play controller diagnostics”, I get the following message:. When I click vec infinity in usb 1 “plug and play controller diagnostics”, I get the following message: Create an account or sign in to comment You need to be a member in order to leave a comment Create an infiinty Sign up for a new account in our community.
Has anyone had luck in figuring this out?
I sent a message to NCH customer servcies who did promptly get back vec infinity in usb 1 me asking me with the following instructions: I have no idea what to do at this point!
Posted October 17, Ni may also ask for a refund if I don’t see this problem resolved soon, as it is currently a complete waste of money for me seeing as the program is blatantly not infinit at all for me.
Infinity Foot Pedal by VEC
Nifinity this post Link to post Share on other sites. Even though it had been working for the most part up until this point, Express Scribe no longer seemed to see it as a valid foot pedal–or even a foot pedal at all. Anyone have any suggestions?