I was able to install my Dell printer, Office , with no problems. Later the Setup Wizard will say that it has completed but that’s not the truth. The easiest way to delete the drivers was in the File Explorer. Also, if the setup program gets stuck or you see a Windows application that tells you that your device has not been fully installed, you will need to go back to Step 1. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number.

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I saw some posts that said to avoid using the troubleshooter but I also saw a post that said it had worked for two printers for one poster. I was never able to get the test print to work at this point. You can follow the question or vote as helpful, but you cannot reply to this thread.

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Hi Denise, thank you for the great instructions. You might need to stop the print spooler in local services within the task manager in order to delete the printer and driver.

Close that window and check the Device Manager and Devices and Printers to see the status of the printer. Tell us about your experience with our site. I tried it a couple times but the changes it made didn’t lead to a successful installation for me. This thread is locked.


Dell Photo Printer 966 Drivers for Windows 10

Once reported, our staff will be notified and pjoto comment will be reviewed. Advertisements or commercial links. Also, if the setup program gets stuck or you see a Windows application that tells you that your device has not been fully installed, you will need to go back to Step 1. You are logged in as.

Hope it helps someone. Denise I could not locate the steps to correct this Print issue and I was hoping that you might know the protocol that I need to follow to get my Dell Photo All-In-One Printer working again. Sexually explicit or offensive language. If not, delete them again, restart the computer, and edll again until everything is cleared.

Another bad omen is a cartridge stall error on the printer. I did have some luck on the wayback machine. The next screen will give you an opportunity to do a test print and let Dell monitor your printer usage.

I just upgraded from Windows 8. Here is the page. If it says something about installation in progress, that’s bad news. Since you’ve already submitted a review for this product, this submission will be added as an update to your original review.


Looks like dell took the page down. I had multiple copies of partially installed printers–very frustrating!

Dell Photo Printer Drivers for Windows 10 – Microsoft Community

Also, remember that old printers like this don’t like to be plugged into a USB 3 port. Check again in Devices and Printers and the Device Manager to see that the status of the printer is okay and that it is designated as your default printer.

Disconnect everything that goes into the printer and disconnect the other ends of those cables, too. Flaming or offending other users.

In reply to grahamshepherd’s post on September 1, This package supports the following driver models: Note that your submission may not appear immediately on our site. Without rambling on about what did not work, here’s what did:.

Lucas Lucas, I am having the same problem that you experienced with the upgrade to Windows 10 but I cannot locate my driver disc. Next you will see the screen about faxing and scanning. Your message has been reported and will be reviewed fell our staff.